Return or refund policy

Return & Refund Policy (Simple)

Urban zaika, we want you to be happy with your purchase.

✔ Returns

We currently do not accept returns once the product is opened or used.
If you receive a damaged, wrong or defective product, please contact us within 24–48 hours with photos/video proof.

✔ Refunds

If your claim is approved:

Refund will be issued to your original payment method

Refund process may take 3–7 working days

✔ Replacement

If available, we may offer replacement instead of refund for damaged or wrong items.

✔ Contact Us

For any issue, reach us at:
📧 support@urbanzaika.com
📞 +91-9553285715

We are always here to help!